SOCIAL MEDIA AGENCY
Engage With Your Customers &
Turn Them Into Raving Fans
Social media is one of the most vibrant areas of the internet. CloudRock, a dynamic social media agency, can help you create a buzz online by reaching your target market with an effective social media strategy
- Get Leads, Store Traffic or Revenue
- Quick Set Up & Campaign Launch
- Engage Your Fans Online
- Regular In-Depth Reporting
Use the form to contact us today.
INCREASE BRAND AWARENESS & RECALL.
Regardless whether you're primarily a B2C or B2B company, your audience will be on social media. Almost everyone has a Facebook account that they check on a regular basis. The reach afforded to brands on social media is more far reaching, more impactful and less expensive than traditional sources.
GAIN VALUABLE CUSTOMER INSIGHTS.
Make no mistake, social media is a two-way communications channel. With the proper tools and skills, you will be able to gain valuable insights on how your brand is being perceived and use that to make smarter business decisions.
CONVERT MORE LEADS.
Depending on the type of industry you are involved in, social media channels might be an effective channel for lead generation. Studies have shown that social media has a 100% higher closing rate than traditional outbound marketing. Social proof from your audience also helps close more sales.
BUILD RELATIONSHIPS WITH YOUR CUSTOMERS.
Social media allows brands to act and communicate like real humans, without the corporate speak and bureaucracy that prevents organizations from developing relationships with their audience. Through proper use of social media, you can demonstrate your customer service level and enrich relationships.
SOCIAL MEDIA PLAYBOOK
Your social media playbook is your guide in the social media wilderness. It outlines your brand values, social visual identity, brand messages, target personas, workflow processes and engagement plan. It ensures your social media messages are always on brand.
SOCIAL MEDIA CONTENT STRATEGY & CREATION
Content is king. We know, you've heard it before. But the reason it keeps coming up is because it's the truth. Your social content must be entertaining, educational or engaging in order to cut through the noise. We help craft your content strategy and create the content.
SOCIAL MEDIA ENGAGEMENT
Social media is not about the number of fans or social shares. Social media is about relationships. It is about making a human connection with your fanbase. It is about humanizing your brand. This means that you have to make efforts to engage with them, and not just spout promotional messages.
SOCIAL MEDIA ADVERTISING
Facebook's many changes to its EdgeRank algorithm has changed how we approach social media management in Asia. It's pay-to-play now and it's only a poorly thought-out campaign that doesn't utilize social networks' granular advertising options.
Does your company know what your potential customers and stakeholders are saying about it online? Is it good or bad? Or is no one talking about it at all? Social listening is the process of understanding the online conversation about a company or brand, as well as its products and services.
SOCIAL MEDIA CRISIS MANAGEMENT
It takes years to build a brand but only moments to completely destroy it. The speed at which information is shared across social media is a double-edged sword. We can help you plan for likely crisis scenarios and guide you through them so a small problem doesn't grow into a major disaster.