1. Information Collected by CloudRock
Our Web servers do not automatically recognize specific information about individual users on our site. In addition, our servers do not automatically record information regarding a user’s e- mail address unless the user supplies it.
The user-supplied information collected through the registration process, surveys, contest entry forms, online forms, polls or other similar vehicles is used to improve the content of our site, or used for our marketing purposes. It is not shared with other organisations for commercial purposes unless specifically stated.
2. Purpose of Personal Data Collected
Personal Data that you provide to us voluntarily on our website and its other related channels will be processed for the following purposes (“Purposes”):
- to complete transactions with you, manage and verify your membership of our customer loyalty scheme where applicable;
- to direct market to you;
- to understand and analyse our sales, and your needs and preferences;
- to develop, enhance, market and provide products and services to meet your needs;
- to enable you to participate in promotions and contests;
- to process exchanges or product returns;
- to improve our services; and,
- to respond to requests or complaints.
Although the precise details of the Personal Data collected will vary according to the specific purpose (such as contests, forums, surveys etc) whether via online or otherwise, we may typically collect the following Personal Data from or in relation to you:
- Phone number(s);
- Date of birth;
- Email address;
- Identity card number or passport number
3. Use and Disclosure
We take every measure to provide a comparable level of protection for Personal Data should the information be Processed by a Vendor.
We use and disclose aggregated non-personally identifying information collected through this Website as part of our organisation’s process of constantly improving this Website and/or business.
4. Impact of Non-Provision of Personal Data
Your Personal Data shall be stored either in hard copies in our offices or stored in servers operated by us or our service providers.
Any Personal Data supplied by you will be retained by our organisation as long as necessary for the fulfilment of the purposes stated in (2) above or is required to satisfy legal regulatory, accounting requirements or to protect our interests.
We do not offer any online facilities for you to delete your Personal Data held by us.
4. How Email and ‘Contact Us’ messages are being handled
We may preserve the content of any email or “Contact Us” or other electronic message that we receive.
The message content may be monitored by our service providers or employees for purposes including compliance, auditing and maintenance or where email abuse is suspected.
5. Communication or Utilization Data
Through your use of telecommunications services to access this Website, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to Personal Data.
To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilisation data will occur and will be performed in accordance with the applicable data privacy protection legal framework.
6. Automatic Collection of Non-Personal Data
When you access this Website, we may automatically (i.e., not by registration) collect nonpersonal data (e.g. type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed).
We may use this data and share it with rest of the Group to monitor the attractiveness of this Website and improve their performance or content.
When you view this Website, we may store some data on your computer in the form of a “cookie” to automatically recognise your personal computer next time you visit.
Cookies can help us in many ways, for example, by allowing us to tailor a website to better match your interests or to store your password to save you having to re-enter it each time.
If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.
8. Public Forums
This site makes information sharing, feedback, forums, and/or message boards available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your Personal Data. We request that users treat each other with courtesy and mutual respect.
9. Job Applicants
Personal Data provided in connection with an application for employment will be used to determine your suitability for a position with CLOUDROCK Digital and, if applicable, your terms of employment or engagement.
Your information may also be used to monitor our group’s recruitment initiatives and equal opportunities policies.
Your details may be disclosed to third parties to verify or obtain additional information including education institutions, current/previous employers and credit reference agencies. Credit reference agencies record these searches and you can contact us to find out which agencies we used. Unsuccessful applications may be retained to match your skills to future job opportunities.
Any questions, comments, suggestions or information other than Personal Data sent or posted to this Website, or any part of this Website by visitors will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.
We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely as set out in (3) above.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
For the internet, unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such Personal Data, we cannot ensure or warrant the security of any Personal Data transmitted to us and individuals do so at their own risk. Once any Personal Data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorized access, modification or disclosure.
A username and password may be essential for you to use some sections of this Website. For your own protection, we require you to keep these confidential and to change your password regularly (if required).
This site contains links to other sites. CloudRock is not responsible for the privacy practices or the content of such sites. CloudRock has also established relationships with partners but such relationships are generally technical in nature, or content collaborations. If any partner has access to any information entered by users in our database, this fact shall be disclosed to the user upon initiating the registration process. Users who feel they do not wish their information to be shared by anyone other than CloudRock may then opt out of completing the registration.
12. Right of Access to Personal Data
14 Robinson Road #08-01A
Far East Finance Building