Why You Should Sign Up for
CloudRock® Web Maintenance Services
Considering the uber-competitive business climate in Malaysia, your website is one of the most important marketing assets you own. It's typically the first experience a prospect has with your brand and is tirelessly spreading your message and selling for you every hour of the day. Your website is the hub of all your digital marketing activities.
If you have ever managed a website before, you know that it takes a fair bit of work to keep it running smoothly. The last thing you want to happen is to have your website fail at the worst possible moment.
CloudRock® Core Web Maintenance Services
Website Core Updates
Your WordPress CMS / Core needs to be frequently updated so that it works properly and does not leave itself vulnerable to security flaws. We'll ensure it is always up-to-date.
Content Upload & Management
Your website needs to be constantly updated with fresh content to attract and retain visitors. You worry about creating great content, we'll make sure it looks just as good online.
Each of our plan comes with a dedicated webmaster who will take care of your website as if it was his / her own. Most service requests get attended to within 24-48 hours.
Backups are mission critical and we ensure that your website backups are always up-to-date in case of disaster. With backups, it's never 'if' but 'when' you will need them.
It might surprise you, but most of our clients don't even realize that their websites have been compromised until we point it out to them. Our audit ensures that your website will be kept safe.
Discounted Dev Hours
Are you looking to make a major site improvement, add a new feature or even revamp your entire website? Our web maintenance clients get attractive discounts for new redesigns and development work.
White Glove Maintenance Services
Want to make changes but worried that those might break your site? We create a safe staging environment that allows you to test any modifications before making them on your live website.
24/7 Security Monitoring
We help ensure that your website is secure and malware-free 24/7/365. In the event that your website is compromised, we will clean up and restore it for you - for free.
Daily Offsite Backups
Weekly backups not good enough for you? We backup your site every single day and place them offsite in a secure environment for disaster recovery. We keep up to 7 backups at any one time.
The Google Search Console is the primary way Google communicates to individual webmasters. We will help you set it up and fix any critical issues that come up.
A fast website is table stakes in this mobile world. We help optimise your website for speed via caching, minifying code and optimising images.
Monthly Analytics Reporting
Have you ever wondered how much traffic your website gets? Now get analytics reports sent to your email addresses every month and always be up-to-date.
How Much is Your Time Worth?
Still waiting for your IT department to get around to making simple site changes for you? Or is your site running slow and you're not sure how to improve it? Then talk to us about maintaining your website.
Designing and developing a website is one challenge; maintaining it is another. Most companies are surprised when they realize that it actually takes quite a bit of work to keep a website up and running after it has been built. Uploading and maintaining content is just the beginning - you then have to schedule regular backups, monitor uptime, keep it secure (especially from those pesky DDOS attacks) and so on.
Not every company can or wants to dedicate the resources to bring their website maintenance services in-house. In our experience, here are some of the most common scenarios:
- If you already have a large IT team managing your IT infrastructure, then most requests regarding website updates, changes and improvements will usually take days or weeks to be actioned upon. Considering the fast-paced nature of digital marketing, this is usually unacceptable.
- Hiring a dedicated person to just take care of your website is usually overkill. A professional webmaster costs upwards of $3,000 a month and even then, they might not have the necessary experience in maintaining websites due to the general nature of their training.
Enter CloudRock's Web Maintenance Services.
We provide cost-effective, responsive and comprehensive web maintenance services to ensure that you never have to worry about the availability of your website again. We offer two levels of Web Maintenance Services - Core and White Glove. Read on to learn more about them.
Protect Your Website
Get Web Maintenance by CloudRock® Malaysia
Contact us now and let's see how we can grow your brand. Here's what's going to happen once you contact us to enquire about maintaining your website.
- Our team will get back to you within 24 hours of you filling up our contact form.
- We'll get on an initial exploratory phone call to determine if we might be a good fit.
- If we are, we will arrange a longer briefing, either in person or online, to better understand your goals so that we can prepare a customised proposal.
- Once you sign off on the proposal, we begin the Client Onboarding process.
This process usually takes one to two weeks, so it's good to get started soon. Don't worry if you're not sure about a few details, such as which plan might be more suitable for you. Just drop us a message and one of our consultants would be happy to help.