Fairuze Shahari

Fairuze Shahari is a principal consultant at CloudRock. When he's not furiously downing G&T's, Fairuze Shahari writes for CloudRock, an inbound marketing agency.

How to Define KPIs for Your Social Media Reports

While determining a return-on-investment (ROI) on social media efforts still remains a very tricky subject for most companies (with some companies such as Buffer deciding to not measure ROI at all), it is a poor marketer who does anything without any sort of measurement. Your social media report need to contain actionable insights that move

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Online Business in Malaysia

Infographic: New Realities of Business in Malaysia

If there’s one thing that you can’t deny, it’s that the Internet has radically changed the way business is being conducted. SMEs make up over 98.5% of the approximately 78,000 companies in Malaysia. Most C-Level executives in these SMEs are vaguely aware of the importance of the Internet when it comes to running and marketing

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Experimentation is more than Just Trying Something New

That venerable bastion of journalistic excellence, The New York Times, has recently been under even more intense scrutiny by content marketers everywhere after the leak of their Innovation Report a few weeks ago. I’m not going to go through it here, and if you haven’t read it, you can find some insightful articles at the

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Private Data Policy Act PDPA 2010 Malaysia

Personal Data Protection Act (PDPA) 2010 – An Overview

Malaysia has recently implemented its own version of the Personal Data Protection Act (PDPA) 2010. This will have many implications for companies engaging in digital marketing. Let’s take a look at how it might affect you, the marketer. Disclaimer: Nothing written here constitutes legal advice.

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Schema for YouTube Videos Logo

Schema for YouTube Videos – Example from a Catering Company

Back in 2011, the major search engines – Google, Yahoo! and Bing – got together and decided to unleash upon us Schema.org. This joint effort was initiated to create a structured data markup scheme that can help search engines provide their users with richer and much more relevant information. This shared vocabulary encompasses a wide

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